Quality in everything we do is integral part of our working practices. It is critical to the success of our business and our long term sustainability and profitability.
We value the hardwork and contribution of every employee. We will treat employees with dignity and respect and foster a positive and cooperative workplace in which everyone will feel like family. We will maintain a safe working environment complying with all statutory, regulatory, corporate and customer requirements.
We depend on our customers and are committed to providing them with efficient service and high quality products that always meet or exceed their needs. Customer is King, hence our service level shall be to fulfil their expectations and vendor experience.
Our management team is committed to showing leadership and bearing responsibility for creating, implementing and maintaining the Quality Management System. We undertake to ensure sufficient resources are made available within the Company to achieve this. We further undertake to ensure through communication, engagement, practical example and training that Quality is the aim of all members of the Organisation. Every employee shall lead towards quality effectiveness as its directly relevant to the success of our Company.
The Company has a total commitment to Continuous Improvement through rigorous application of the principles and practices of our Business System. Clear Quality objectives, in accordance with the framework laid down within ISO 9001:2015 provide a fundamental basis for all our processes and activities.
We will measure the performance of our processes and activities to provide data to support positive decisions on how to fix problems and improve our quality processes.
We will strive to prevent pollution and conserve natural resources, adopting the three principles: REDUCE, RE-USE, RECYCLE.