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Quality Policy Statement

Quality

Quality Policy Statement

Quality in everything we do is integral part of our working practices. It is critical to the success of our business and our long term sustainability and profitability.

EMPLOYEES

We value the hardwork and contribution of every employee. We will treat employees with dignity and respect and foster a positive and cooperative workplace in which everyone will feel like family. We will maintain a safe working environment complying with all statutory, regulatory, corporate and customer requirements.

Quality
Quality

Quality

CUSTOMERS

We depend on our customers and are committed to providing them with efficient service and high quality products that always meet or exceed their needs. Customer is King, hence our service level shall be to fulfil their expectations and vendor experience.

LEADERSHIP

Our management team is committed to showing leadership and bearing responsibility for creating, implementing and maintaining the Quality Management System. We undertake to ensure sufficient resources are made available within the Company to achieve this. We further undertake to ensure through communication, engagement, practical example and training that Quality is the aim of all members of the Organisation. Every employee shall lead towards quality effectiveness as its directly relevant to the success of our Company.

Quality

CONTINUOUS IMPROVEMENT

The Company has a total commitment to Continuous Improvement through rigorous application of the principles and practices of our Business System. Clear Quality objectives, in accordance with the framework laid down within ISO 9001:2015 provide a fundamental basis for all our processes and activities.

QUALITITATIVE DECISION AND PROBLEM SOLVING

We will measure the performance of our processes and activities to provide data to support positive decisions on how to fix problems and improve our quality processes.

ENVIRONMENT

We will strive to prevent pollution and conserve natural resources, adopting the three principles: REDUCE, RE-USE, RECYCLE.

Managing Director

Trapezium Global Metals L.L.C-FZ

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